Privacy Policy for kostina-golf.com
1. Introduction
At Kostina Golf (“we”, “us”, or “our”), accessible at kostina-golf.com, we are committed to safeguarding the privacy and personal data of all users who visit our website or interact with our services. We take data protection seriously and process personal information in full compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other regional privacy frameworks. This Privacy Policy is designed to inform you of how we collect, use, disclose, and protect your personal data and your rights regarding that data.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy outlines how kostina-golf.com processes personal information of visitors, customers, and other individuals who interact with our services. We act as the Data Controller for the purposes of the GDPR and as a Business under the CCPA when we determine the purposes and means of processing personal data.
This policy applies to personal data collected through our website, associated services, communication channels, and customer interactions both online and offline.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a) Usage Data:
Information regarding your interaction with our website, including your browser type, IP address, access times, pages viewed, links clicked, referring URLs, session duration, and system diagnostics. This data helps us monitor and enhance the functionality and security of kostina-golf.com.
b) Account Data:
Information you provide during account registration or purchase activity, such as your full name, shipping and billing addresses, email address, and phone number.
c) Profile Data:
Data related to your preferences, behavior, and history on our platform, including interests in specific products, past purchases, wish lists, and engagement with promotions or personalized content.
d) Communication Data:
Records of any inquiries, feedback, or correspondence you send to us via email, online forms, support requests, or direct communication, including metadata (timestamps, contact history, etc.).
e) Technical Data:
Device identifiers, operating system versions, browsing environment, language selections, screen resolutions, hardware models, and other system-level data relevant to site compatibility and security.
f) Transaction Data:
Details of product or service purchases, including payment instrument (e.g. last four digits of a credit card), transaction timestamps, order value, delivery status, and associated correspondence.
g) Preference Data:
Marketing preferences, subscription interests, product categories of interest, and consent records relating to our use of cookies and promotional outreach.
4. Legal Bases for Data Processing
We process personal data pursuant to legal grounds recognized under the GDPR and CCPA, including:
– Contractual Necessity: To fulfill our contractual obligations to you, including processing orders, delivering goods, providing services, or facilitating customer account functionality.
– Consent: Where you have provided clear, informed consent for specific purposes, such as receiving email marketing or enabling non-essential cookies.
– Legitimate Interests: For purposes such as fraud prevention, website analytics, service enhancement, and internal administrative operations, where such processing does not override your fundamental rights.
– Legal Obligation: To comply with obligations under applicable laws and regulations, including data retention, financial auditing, and consumer protection statutes.
5. Your Rights
Under relevant legislation, you are entitled to exercise specific rights with regard to your personal data. These include:
– Right of Access: You may request confirmation of whether we hold your personal data and receive a copy of such data.
– Right to Rectification: You may ask us to correct or update inaccurate or incomplete personal data.
– Right to Erasure: You may request the deletion of your personal data, subject to conditions set out in data protection law.
– Right to Restrict Processing: You may request the processing of your personal data to be limited under certain legal grounds.
– Right to Data Portability: You may request that your personal data be provided in a structured, commonly used, machine-readable format for your own use or transfer to another service provider.
– Right to Object: You may object to the processing of your personal data where processing is based on our legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected]. We reserve the right to verify your identity before responding to any such requests.
6. Security Measures
We implement robust technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration, and misuse. These include but are not limited to:
– Encryption of data in transit via SSL/TLS protocols
– Enforced access controls and authentication mechanisms
– Data minimization and anonymization where appropriate
– Regular data backups and secure storage solutions
– Staff privacy training and policy enforcement
While we strive to maintain the highest level of security, no system can guarantee absolute protection. Users are encouraged to exercise discretion when sharing personal data online.
7. International Transfers
Certain personal data processed via kostina-golf.com may be transferred to and stored in jurisdictions outside the European Economic Area (EEA) or your region of residence. In such cases, we ensure adequate protection is in place through:
– Standard Contractual Clauses (SCCs) approved by the European Commission
– Data transfer agreements incorporating model clauses
– Compliance with other applicable regional safeguards and certification mechanisms
We regularly review our international data transfer arrangements to ensure continued conformity with evolving data protection standards.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Retention periods may vary according to data type:
– Usage and Technical Data: Up to 24 months for analytics and performance reviews
– Account and Profile Data: Retained until user account is deleted or becomes inactive over a 5-year period
– Transaction Data: Retained for up to 7 years to satisfy tax, legal, and accounting requirements
– Communication Data: Retained for 3 years to support customer service history
– Preference and Consent Data: Retained for as long as the user remains subscribed or until consent is withdrawn
9. Cookie Policy
Our website, kostina-golf.com, uses cookies and similar technologies to optimize user experience and gather insights about traffic and performance. Cookies may be categorized as follows:
– Essential Cookies: Required for the website to function properly, including login authentication, cart functionality, and session management.
– Functional Cookies: Enable personalization of content or remember your preferences.
– Analytics Cookies: Collect anonymous statistics about website usage to help us improve performance and usability.
– Performance/Marketing Cookies: Used to measure ad effectiveness and deliver relevant content based on your interests.
10. Cookie Management and Legal Compliance
In compliance with GDPR and CCPA, we obtain user consent before deploying any non-essential cookies. You may manage your cookie preferences through the embedded cookie banner or directly via your browser settings. You may also opt out of certain tracking technologies by utilizing industry-wide tools such as Your Online Choices (EU) or the Network Advertising Initiative (US).
11. Children’s Privacy
We do not knowingly collect or solicit personal data from individuals under the age of 13, nor do we knowingly allow such persons to use our services. If we become aware that we have inadvertently collected personal data from a child under 13, we will promptly delete such information. Parents or guardians who believe their child has provided personal data to us are encouraged to contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to modify or update this Privacy Policy at our sole discretion. Any changes will be reflected on this page, and where material, we may notify users via email or an on-site message. Continued use of kostina-golf.com following any updates constitutes your acknowledgment and acceptance of the revised policy.
13. Contact Us
If you have any concerns, questions, or requests regarding your personal data or this Privacy Policy, you may contact us at:
Email: [email protected]
We are committed to ensuring your privacy is protected and processing your personal data responsibly and transparently.
This Privacy Policy is aligned with GDPR, CCPA, and leading privacy frameworks. For any privacy-related inquiries or requests, please contact us using the details provided above.